Rukhsana Malik definitely went above and beyond her job. 5 stars really aren’t enough to give it to her. We found Rukhsana via some of our friends who always ranked her number 1 with all the good positive reviews. Rukhsana’s excellence is really solid and consistent. As picky home buyers, following are the things that I think Rukhsana has been consistently exceeded:
1. Expertise-we all know that the quickest way to know a person’s level of knowledge is by asking tons of questions (I didn’t do it on purpose. It’s just what home buyers do and me being myself). I couldn’t recall the specific questions that I’ve asked Rukhsana but I was very impressed every time when I got the response from her. Her expertise and timely response makes Rukhsana really reliable.
2. Timely communication – Rukhsana has so many clients at hands but I was amazed by how she was still able to respond to my emails and phone calls in a very timely manner. It’s not just about the deliver on time; it’s the accuracy of her response and the knowledge she has that really makes the whole home buying process smooth.
3. Care – this is where I really think Rukhsana went above and beyond. A month after closing also, Rukhsana followed up the whole time! If we are rich enough to purchase our next house, Rukhsana will definitely be our first choice! Thank you so much Rukhsana!
Harvinder Bawa Makkar – PBLA Lead Instructor
ESL/LINC Instructor/ General Business Instructor
TESL Trainer /IELTS Trainer
Peel District School Board
The experience with Rukhsana has been a amazing! She’s very knowledgeable and professional. She understood our needs as her clients and did her best to get us what we wanted and accommodate us very well. She went above-and-beyond with her efforts to do her job! It was a pleasure working with Rukhsana and we will definitely trust her for our next property as well!